Thank you for choosing Murakumogiri Technologies Private Limited! We strive to provide high-quality software solutions and excellent customer service. Please read our Refund and Returns Policy carefully.
1. Refund Policy
At Murakumogiri Technologies Private Limited, all sales are final. However, if you encounter issues with our software, we offer a 30-day money-back guarantee under the following conditions:
- You must contact our support team within 30 days of your purchase.
- Provide a detailed description of the issue you’re experiencing.
- Allow us a reasonable opportunity to resolve the issue.
If we are unable to resolve the issue, we will process your refund request.
2. Returns Policy
Due to the nature of digital products, we do not accept returns. Once the software has been purchased and downloaded, it cannot be returned.
3. Eligibility for Refunds
To be eligible for a refund, the following criteria must be met:
- You must have purchased the software directly from https://murakcollection.in/.
- You must not have shared, resold, or transferred the software to third parties.
- The refund request must be made within the 30-day period.
4. How to Request a Refund
To initiate a refund, please follow these steps:
- Contact our support team at omsairam4329@gmail.com.
- Include your order number and a detailed explanation of the issue.
- Wait for a response from our support team, who will guide you through the process.
5. Processing Time
Refunds will be processed within 5-10 business days after approval. The funds will be returned to the original payment method used during the purchase.
