At Murakumogiri Technologies Private Limited, we understand that circumstances can change. This Order Cancellation Policy outlines your rights regarding order cancellations for our software products.
1. Cancellation Period
You may cancel your order within 24 hours of purchase. After this period, orders cannot be canceled, as access to the software will be granted immediately upon payment.
2. How to Cancel an Order
To request an order cancellation, please follow these steps:
- Email our support team at omsairam4329@gmail.com.
- Include your order number and the request for cancellation in the email.
- Await confirmation from our support team.
3. Refunds on Canceled Orders
If your cancellation request is submitted within the 24-hour window, and the software has not been accessed or downloaded, a full refund will be processed to the original payment method used during the purchase.
4. Ineligible Cancellations
Orders cannot be canceled if:
- The software has been downloaded or accessed.
- The cancellation request is made after the 24-hour period.